Support
Talk to a person about it.
Orders, returns, payouts, a listing that doesn't look right — send it over and someone on the REVIVE team reads it. Most messages get an answer within 24 business hours.
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The more detail you give us, the fewer rounds of back-and-forth it takes.
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Thank you — we've got it. You'll get a reply at the address you gave us, usually within 24 business hours.
Reach us directly
hello@getreviveonline.com Best for anything involving money — orders, refunds, payouts. @get_revive_online on Instagram Quick questions and new drops. Don't send card or bank details here.
Your dashboard
Order status, tracking and payouts update there before we can tell you anything new.
When we reply
Monday to Friday9am – 5pm WAT
Saturday11am – 3pm WAT
Sunday & public holidaysClosed
Typical first replyWithin 24 business hours
Answers you don't have to wait for
How long delivery takes Starting a return How buyer protection works Track an order you've placed List a piece for sale
REVIVE will never ask for your password, card PIN or a transfer to a personal
account. If someone claiming to be us does,
report it straight away.